Washington, DC — Rep. Jan Schakowsky (D-IL), Rep. Brian Fitzpatrick (R-PA) and 21 other members of Congress called on the Federal Communications Commission to closely scrutinize Teleperformance/ZP Better Together’s application for certification to provide Video Relay Service, an essential program that ensures Deaf, Deaf-Blind and Hard-of-Hearing people have equal access to telecommunications services. VRS is funded through the Telecommunications Relay Service (TRS) Fund, which all Americans pay into through their phone bills.
“We’ve spent the last year organizing with our fellow interpreters to ensure VRS is the service that it needs to be, not a vehicle for corporate profits,” said Felix Reyes, a Teleperformance VRS interpreter from New York City. “The Deaf, Deaf-Blind and Hard-of-Hearing communities deserve interpreters who are adequately trained, have reasonable breaks and meaningful professional development opportunities, including from working with Deaf interpreters. We applaud Rep. Schakowsky and her colleagues for calling on the FCC to hold them accountable.”